Legal
Privacy Policy
How Jones-Roxon Nine, LLC collects, uses, and protects information when you use this website, including our AI assistant and 3D avatar.
Effective November 11, 2026 · Last updated November 11, 2026
1. Who we are
This website (rebuiltfinance.ai and its pages, the “Site”) is operated by Jones-Roxon Nine, LLC, a South Carolina limited liability company (“JRNine,” “we,” “us,” or “our”), publisher of Rebuilt Finance through JRNine Press. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to the Site, our contact and toolkit forms, our AI assistant and 3D avatar, and emails we send you. It does not apply to third-party websites we link to.
2. Information we collect
Information you give us
- Contact and inquiry forms: your name, email address, company, the topic you choose, and your message.
- Toolkit requests: your email address and, if you choose to give them, your name, company, and role. We also record whether you opted in to marketing emails.
- AI assistant and avatar: the questions and messages you type or speak, and the assistant’s responses.
- Emails and calls: what you send us at hello@jrnine.ai or tell us when you call 866-877-7113.
Information collected automatically
- Usage information through Google Analytics, such as pages viewed, time on page, links clicked, how you arrived at the Site, browser and device type, and approximate location (city or region) derived from your IP address.
- Cookies and similar technologies, described in Section 5.
- Technical logs kept by our hosting provider for security and reliability, such as IP address, date and time of a request, and error information.
Information we do not seek
We do not ask for, and you should not submit, Social Security numbers, financial account or card numbers, health information, personal data about your employees, confidential documents, or other sensitive information through our forms or the AI assistant. The Site never uses your camera.
3. How we use information
- To respond to your inquiries and arrange conversations or briefings you request.
- To deliver the free companion toolkit and related resources.
- To operate the AI assistant and avatar and answer your questions.
- To send marketing emails, only if you opt in. You can unsubscribe at any time.
- To understand how the Site is used and to improve its content, design, and the quality of the AI assistant’s answers.
- To keep the Site secure, prevent fraud and abuse, and fix problems.
- To comply with law, enforce our Terms of Use, and protect our rights and the rights of others.
4. Our AI assistant and 3D avatar
You are talking to AI, not a person. The Site’s chat assistant and 3D avatar are powered by artificial intelligence. The avatar is computer-generated and may present as a fictional character from Rebuilt Finance; it is not a real person. See our AI Use Notice for what the assistant can and cannot do.
- Providers. To answer your questions and generate voice and video, we use third-party AI service providers, which may include Anthropic (Claude), OpenAI (ChatGPT), ElevenLabs, and HeyGen. Your messages are sent to these providers to generate a response. We use their business or API services, which under their terms do not use customer content to train their models by default.
- No training on your data. We do not use your conversations to train AI models.
- Voice. If you choose to speak to the avatar, your browser will ask for permission to use your microphone. Your speech is converted to text to answer you. We do not create voiceprints, and we do not use voice data to identify you. Audio is not kept after it is converted to text.
- No camera. The assistant and avatar never use your camera and do not collect images or video of you.
- Transcripts. We keep text transcripts of conversations for up to 12 months to answer follow-up questions, review quality, and improve the assistant’s answers, and then delete them.
- Handoff to a person. If you ask to speak with a person, we use the details you provide to contact you.
5. Cookies and analytics
We use a small number of cookies and similar technologies:
- Essential: to remember your cookie choice and keep the Site working. These cannot be turned off.
- Analytics: Google Analytics, which uses cookies to measure how visitors use the Site. We have turned off Google Analytics advertising features, Google Signals, and ads personalization, and we do not link Google Analytics to advertising accounts. Google processes this data on our behalf. Learn more at How Google uses information from sites that use its services.
We do not use advertising pixels, retargeting, or cross-site advertising cookies.
Your choices. You can turn analytics off at any time with the Cookie settings link at the bottom of every page. If your browser sends a Global Privacy Control signal, we treat it as a request to turn analytics off and do not load Google Analytics. You can also install the Google Analytics opt-out browser add-on or block cookies in your browser settings. Our Site does not respond differently to “Do Not Track” signals, because there is no common standard for them.
6. How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising or targeted advertising. We disclose personal information only:
- Form delivery. Form submissions are delivered to us by a form-handling service or sent to us directly.
- To service providers who work for us under contract and may use it only to provide their services to us: website hosting, email delivery, form handling, analytics (Google), and AI services (as listed in Section 4).
- Among the authors and team of Jones-Roxon Nine, LLC, so that the right person can respond to you.
- For legal reasons, if required by law, subpoena, or court order, or to protect the rights, property, or safety of JRNine, our users, or others.
- In a business transfer, such as a merger, acquisition, or sale of assets, in which case this Privacy Policy will continue to apply to your information.
- With your consent or at your direction.
7. How long we keep information
- Inquiry form messages and related emails: up to 3 years after our last contact with you.
- AI assistant transcripts: up to 12 months. Voice audio: not kept after conversion to text.
- Toolkit and marketing email records: until you unsubscribe or ask us to delete them, plus a record of your opt-out so we honor it.
- Google Analytics data: 14 months, after which Google deletes it.
- Hosting and security logs: up to 90 days, unless needed to investigate a security issue.
We may keep information longer if the law requires it or to resolve disputes and enforce our agreements.
8. How we protect information
We use reasonable administrative, technical, and physical safeguards, including encrypted connections (HTTPS), access limited to people who need it, and service providers with recognized security practices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as required by applicable law.
9. Your choices and privacy rights
Wherever you live in the United States, you can ask us to tell you what personal information we hold about you, to correct it, or to delete it, and you can unsubscribe from marketing emails at any time. We will honor these requests where we reasonably can.
Depending on your state of residence (including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia), you may have the legal right to:
- Know and access the personal information we have collected about you, and receive a copy in a portable format.
- Correct inaccurate personal information.
- Delete personal information we collected from you.
- Opt out of the sale of personal information, targeted advertising, and certain profiling. We do not engage in these activities.
- Limit the use of sensitive personal information. We do not collect sensitive personal information on purpose.
- Not be discriminated against for exercising your rights.
How to make a request. Email hello@jrnine.ai with the subject line “Privacy request,” or call 866-877-7113. We will confirm receipt within 10 business days and respond within 45 days, or tell you if we need up to 45 more days as the law allows. To protect you, we will verify your identity by matching information you give us with information we hold, usually your email address. You may use an authorized agent; we may ask for proof of their authority and confirm your identity directly.
Appeals. If we decline your request, you may appeal by replying to our decision or emailing hello@jrnine.ai with the subject line “Privacy appeal.” We will respond within the time the law requires. If you are not satisfied, you may contact your state attorney general.
10. Additional information for California residents
In the past 12 months we have collected the following categories of personal information, for the purposes described in Section 3, from you and from your use of the Site: identifiers (such as name, email address, and IP address); professional information (such as company and role); internet or network activity (such as pages viewed); approximate geolocation; and audio information (voice converted to text, if you choose to speak to the avatar). We have disclosed these categories for business purposes to the service providers described in Section 6. We have not sold or shared personal information, as those terms are defined in the California Consumer Privacy Act, and we have no actual knowledge of selling or sharing the personal information of anyone under 16. We do not use or disclose sensitive personal information for purposes that would give you a right to limit it. Retention periods are listed in Section 7. California residents may also request information about disclosures for direct marketing under California Civil Code Section 1798.83; we do not make such disclosures.
11. Marketing emails
We send marketing emails only if you opt in. Every marketing email includes an unsubscribe link and our mailing address, and we honor unsubscribe requests promptly. We may still send you messages related to a request you made, such as delivering the toolkit or replying to your inquiry. We do not send text messages.
12. Children
The Site is intended for business professionals and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, contact us at hello@jrnine.ai and we will delete it.
13. Visitors outside the United States
We are based in the United States, and the Site is intended for visitors in the United States. If you use the Site from elsewhere, your information will be processed in the United States, where data protection laws may differ from those in your country.
14. Changes to this policy
We may update this Privacy Policy from time to time. We will post the new version on this page with a new “Last updated” date and, if the changes are significant, we will give more prominent notice. Your continued use of the Site after an update means the updated policy applies.
15. Contact us
Jones-Roxon Nine, LLC
826 Old Airport Rd, Unit 331, Greenville, SC 29607
Phone: 866-877-7113
Email: hello@jrnine.ai